If you wish to provide further information or answer a question, click on the "Reply" button. Thank you for being part of Answer HQ Community!ĭid a solution help you? Let everybody know by clicking on the "Accept as Solution" button. Settings that prevent games from loading can be found in your browser's add-ons or plug-ins as well as within antivirus programs, firewalls, toolbars, and ISP connections themselves. ![]() ![]() It would be helpful if you copied that information here: If you're unsure about the versions question, you can use the link below to get that info. Have you cleared your java, Flash and Browser Cache? What versions of Java and Flash do you have? Have you made absolutely certain you have no additional versions of either in your Add/Remove Programs (remember, Java can also go by JRE, Java Runtime Enviroment, J2SE, and JavaFX)?Are they enabled in your browser? Do you have browser add-ons that can interfere with game loads such as NoScript, BetterPrivacy, DoNotTrack, AdBlock, and Ghostery?ħ. Is this happening on all games, or just with Flash (Bejeweled3, Stack 'em, Poppit Sprint, etc) or just with Java (Pogo Addicition Solitaire, Everyone Wins Bingo, Boardwalk Seaball, etc)?Ħ. Do you have an anti-virus program and if so, which one (McAfee, Norton, Kaspersky, etc)? Check to make sure that AV permissions allow scripting, tracking and Flash applications, or that you've whitelisted Pogo's game addresses in that AV.ĥ. Can you describe exactly what is happening? Do you get an error message? Does the game start to load, but never seems to finish loading? Does the game start to load, but the game window turns pale yellow/white/black?Ĥ. Have you tried using a different browser? Did you get the same results?ģ. ![]() What browser are you using (Internet Explorer, Firefox, Chrome) and which version i.e.
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